GYAN MANAGEMENT VOLUME-3, ISSUE-1, JAN-JUNE 2009

RESEARCH PAPERS

• The Effectiveness of the Strategies Adapted by Super Markets to Attract the Customers (With Special Reference to the Western Province, Sri Lanka)

  H.M.R.P. Herath

• Changing Face of Indian Banking- Challenges Ahead

  Dr. R.K. Uppal, Rachna Kumari

• Indian Pesticide Industry: A Marketing Perspective

  Dr. Subhash Chand, Dr. Mahabir Narwal

• A Study of Customer Satisfaction in Private and Public Sector Banks

  Dr.Ramesh H Taxak, Manjeet Kaur

• Evaluation Framework for an ERP System using Balanced Scorecard Approach

  Dr. Sudhanshu Joshi

• Gap Analysis of Service Quality in Hotel Industry

  Vikas Singla, Dr. Amar Inder Singh

• A Study on Emerging Human Resource Practices at Call Centers in Coimbatore City

  M.Latha

• Financing Agriculture by Scheduled Commercial Banks in Punjab: Issues of Outreach

  Rayudu Trinath, Dr. P.Kataria

• Two Step Clustering for Identifying the Causes of Surrender/ Forfeiture and Switchover of Life Insurance Policy: A Data Mining Technique

  Kanwal Garg, Dr. Dharminder Kumar, Dr. M.C. Garg

• Model-Based Software Regression Testing for Software Components

  Gagandeep, Yogesh Kumar, Dr. Jyotsna Sen Gupta

• Key Performance Indicators for an Information System in Indian Banking Sector: An Empirical Investigation

  Neeraj Sharma, Dr.R.K.Sehgal, Dr.D.P.Goyal

• Articles

• The Role of Training and Development: Models & Performance in Iranian Organisations

  Dr.Samad Jabbari Asl

• India and Retailing – Two Promising Bandwagons of the New Millennium

  Deepak Devgam,Dr. Mandeep Kaur

• Life of Software: A View to Increase Software Life

  Avinash Ghuge,Sarika Sharma

• CASE STUDY

• Moment of Truth: Springfield Textiles

  Dr. Prem Kumar, Dr. Aneet

• BOOK REVIEW

• As Jobs are Slow Down: Become an Entrepreneur?

  Padamshree Chandra Mohan