GYAN MANAGEMENT VOL.6, ISSUE 1 (JAN-JUNE 2012)

RESEARCH PAPERS

• An Empirical Study on Employee Attrition in BPO Sector, (Mumbai)

  Prof. (Dr). Arjita Jain

• Emotional Intelligence : A key factor for solving social issues of employees with reference to Indian BPO

  Dr. P.Priyadarsini, Dr. K. Maran

• A study on the level of Job competencies possessed by the employees of a consultancy organization

  Dr. R. Kasilingam , Dr. S.R. Riasudeen

• Customer Perception of Electronic Service Quality – A Comparative Study in Indian Banking

  Dr. Arup Kumar Bakshi, Dr. Bivraj Bhusan Parida

• H.R. Innovations Out Recession – An Appreciative Text & Opinion Analysis

  Dr. Arup Barman

• Disruptive Technologies & Innovations: Managing the Change

  Prof. (Dr.) Vijay Kr. Khurana, Brig. (Dr.) S S Narula

• Analytical Study Of Focus On Green Marketing And Caring Environment By MNC In India

  Dr. Navneet Gera

• Impact On Emotional Labour On Burnout

  Dr. Luxmi

• Internet Usage Patterns And Preferences- A Study Of Youngsters In Northern India

  Er. Kanwal Gurleen, Dr Sukhmai

• Consumer Attitude Towards Green Marketing – A Study of Sirsa District (Haryana)

  Dr. Monica Bansal

• Emotional Intelligence (EI) Amoung Bank Employees : An Empirical Study

  Anu Sahi, Dr. Anuraj Pahuja

• Microfinance Industry In Bangladesh And India : International Perspectives

  Dr. M. Saeed

• Aligning the People In Nation Building

  Mannu Thareja, Priyavrat Thareja

• A Conceptual ITIL Management Framework – A Case of Non IT Functions in Software Industry

  Dr. Preethi Rani, Dr. C. Annadurai

• Innovative Strategies for Consistent Growth: A Case Study of Southwest Airlines

  Prof. A.K. Mittal, Paramjit Sujlana

• Collective Bargaining Business Models Gaining Success in India: A Case Study

  Dr. Meenal Chauhan, Pranjal Pachpore

• How the Globalization and Liberalization impact the locals

  Dr. Aneet